Privacy Policy

Effective Date: 6/11/2025

Infinite Leadership Consulting (ABN 47 467 936 011) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage our services, or interact with us.

1. What information we collect

We may collect personal information such as:

Your name and contact details (email, address, phone number)
Information about your business, role, or enquiry
Communications with us via email, phone, or web forms
Website usage data such as IP address, browser type, and pages visited (via cookies or analytics tools)

We collect this information directly from you when you contact us, make an enquiry, or use our website.

2. Why we collect personal information

We collect and use personal information to:

Respond to enquiries and provide requested services
Communicate updates, resources, or event information (if you’ve opted in)
Improve our website, content, and user experience
Meet our legal and regulatory obligations

Providing personal information is optional, but if you choose not to, we may be unable to provide some services or respond to your request.

3. Cookies and website analytics

Our website, hosted on Squarespace, uses cookies and similar technologies to improve site performance and understand visitor behaviour.

We may use Squarespace Analytics and Google Analytics to collect non-identifying data such as traffic volumes, time on page, and referring sources.

By continuing to use this website, you consent to the use of cookies and analytics as described in this policy.

You can disable cookies in your browser settings, though this may affect website functionality.

4. How we store and protect your information

We take reasonable steps to keep your personal information secure and prevent unauthorised access, modification, or disclosure.

Information is stored electronically using secure systems provided by Squarespace and other trusted service providers. Some information may be stored on servers located outside Australia (for example, in the United States).

Where data is stored overseas, we take reasonable steps to ensure these providers handle your information in accordance with the Australian Privacy Principles or equivalent protections.

Personal information is retained only as long as necessary for the purposes outlined in this policy, or as required by law. It is then securely deleted or de-identified.

5. Use and disclosure of information

We do not sell, rent, or trade personal information.

We may disclose your information only:

To trusted third parties who help us deliver our services (e.g., Squarespace or email providers), under confidentiality agreements
When required by law
With your consent

We will never share your information with advertisers or unrelated third parties.

6. Access and correction

You can request access to, or correction of, the personal information we hold about you by emailing andrew@infiniteleadershipconsulting.com.

We will respond within 14 days and may need to verify your identity before releasing information.

7. Email communication and opting out

If you subscribe to our newsletter or updates, you may receive occasional emails about services or resources that may interest you.

You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us at andrew@infiniteleadershipconsulting.com.

8. Complaints

If you believe your privacy has been breached or mishandled, please contact us at andrew@infiniteleadershipconsulting.com.

If we are unable to resolve your concern, you may contact the:

Office of the Australian Information Commissioner (OAIC)

Website: www.oaic.gov.au

Phone: 1300 363 992

9. Updates to this policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations.

The latest version will always be available on our website and will apply from the date it is published.

Infinite Leadership Consulting
ABN 47 467 936 011
Email: andrew@infiniteleadershipconsulting.com
Website: www.infiniteleadershipconsulting.com